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Mobile App for iOS & Android – Visitor Management
Mobile App for iOS & Android – Visitor Management

Use the Eden mobile app to invite guests and manage visitor reservations

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Written by Eden
Updated over a week ago

Eden App Overview

Eden’s mobile application allows your team to manage visitor reservations, reserve a desk, book a conference room, track deliveries, send announcements, and more. The app is available to both Admin and non-Admin users.

Getting Started

Eden’s Mobile App is available on the App Store and Google Play store by searching “Eden Workplace:”

After you download the app on your device, sign in using your Eden login credentials. If your team utilizes SSO, you will be redirected to login with your SSO provider.

Managing Visitor Reservations

  • All users will have access to their invited guests on the My Visitors tab. They can also see today's registered visitors on the app landing page.

  • Admins also have access to all invited guests on the All Visitors tab

  • Clicking on a visitor will show additional details, including if the visitor has completed any check in requirements. Users are able to manually check in and check out a visitor from the app. They can also edit, delete, or re-invite a visitor by using the actions in the top right dropdown menu.

Inviting a Visitor

There are two ways to invite a visitor from the app:

  1. On the home page, click on the plus button and select "Invite Visitor"

  2. On the visitor tab, select the "Invite Visitor" button

Both options will create a record of the guest on both the app and the Eden dashboard.

Note: if the user is not eligible to invite guests, the user will be blocked from sending the invite.

Troubleshooting

  • If you do not have an Eden login please contact your system administrator to gain access to the system. Without an Eden account you will not be able to login to the app.

  • Your password will be the same on the app as the web dashboard. Use the “Forgot Password” button to reset your password.

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