Compatible Devices
Eden supports the following devices. If your device is not on the list below, please reach out to your Customer Success Manager to discuss options
iPads: 5th generation (2017) and newer
iPad Minis: 4th generation (2015) and newer
iPad Pros: Any generation, any display side
Fire Tablets: Fire HD7 (2021 or newer), Fire HD8 (2022 or newer), Fire HD10 (2021 or newer)
Android Devices:
Minimum Requirements - 1.6 GHz processor, 2 GB RAM, 32GB ROM
Tip: We recommend ensuring that your devices are up to date with the most current version of the manufacturer's software
Setting Up Your Device
Download the Eden Tablet from the app store
Navigate to Settings > Devices on the Eden dashboard
Select “Add Tablet”
Open the Eden App on your device
Enter the a six-digit pairing code displayed on your tablet
Select “Room Scheduling” mode, name your device, and specify the room to associate with the tablet
After hitting save, the tablet will launch with the settings you prescribed (after 15 - 30 seconds)
Customization
Add a background photo for all tablets or each tablet individually from:
Settings > Room Scheduling > Theming
Settings > Locations > Select the Location > Floor Management > Select a Room > Room Scheduling.
Tips & Tricks
[Optional] Turn on automatic screen dimming by enabling the toggle.
This will automatically dim your device screen display to 20% brightness between the hours of 9pm - 7am local time (daily, including weekends).
We recommend turning off auto lock setting from your device settings
iPads: On Go to your iPad Settings > Display & Brightness > Auto-Lock. Set Auto-Lock to “Never.”
Android Devices: Settings vary
The app supports both horizontal or vertical orientations on your tablet