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Customizing Priorities and Labels
Customizing Priorities and Labels

Learn how to create customized priorities and labels for each board to help you organize and track tickets.

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Written by Support
Updated over a week ago

Creating Priorities

  1. On your Eden dashboard, go to Settings > Tickets

  2. Select a board

  3. On the bottom of the “Configurations” tab, click “Add Priority”

  4. Fill in the name of the priority and select a color. Drag and drop priorities to dictate how they show up on the drop-down

Creating Labels

  1. On your Eden dashboard, go to Settings > Tickets

  2. Select a board

  3. On the bottom of the “Configurations” tab, click “Add Label”

  4. Fill in the name of the label and select a color

Alternatively, you can add labels directly on a ticket. Simply click “Add new label”, fill in the name, and select a color.

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