How does Eden's Brivo access control integration work with Reservations?
If your team requires a wellness survey, the Brivo x Eden setup will require that an employee pass their wellness survey before accessing the site
For teams without a wellness survey requirement, users will simply need to make a reservation for their badge to work for a particular day
When employees swipe/tap their badge at the space it will automatically check them into the Eden Team Safety system with a timestamp
Administrators are able to mark users as "exceptions" such that their badge always works, regardless of reservation status
Eden or Brivo Administrators can always manually change the badge status if necessary
How to set up the Brivo integration on Eden:
Confirm with Brivo that your account includes Integration & API Access by filling out the Brivo API Account Access Agreement form and validating with your third party Brivo dealer.
Once complete, share the form with your Eden point of contact who will confirm the API key and set up your Eden account to support the integration.
Note: You must be a Brivo Administrator to complete the remaining steps.
As Brivo Administrator, Log into Eden and navigate to Settings > Integrations > Authorize Brivo.
This page will take you to your Brivo Dashboard to log in
please note that sometimes this step requires that you manually type in your Brivo Admin ID and password instead of copy/pasting or using a saved password tool.
To find your Brivo Admin ID, follow the steps below
Log into your account as the administrator.
Click the Onair Classic button on the navigation bar.
The administrator ID will be documented on the home screen of Onair Classic.
After logging in, you will be prompted to authorize Eden to access the Brivo API key -– press submit. It may take a few minutes to load after submitting.
You will be redirected back to the Eden dashboard settings page with a banner at the top that reads "Linked Eden Workplace with Brivo Access Control System!"
Press the "Manage Brivo" button which will show them the following screen. Link your address(es) in Eden to the relevant locations using Brivo.
Once linked, the integration is ready to go!
As an important final step, suspend all user status in Brivo such that the default User State is Suspended
https://access.brivo.com/users > view the user > click suspend
Note: This should be done on the user level and will apply to all forms of access (cards, mobile app etc).
Our system will toggle Access Control Badge Status from Suspended to Active state when the user has an approved reservation
If you would like to resync all users from Eden go to Settings > Manage Brivo > click “Resync Users”
Additional Steps/Features
You can manage individual badges on the Eden system directly by going to Settings > Manage Users > Choose User > Access Control. The badge status can be manually enabled or disabled through the toggle.