Click here to learn more about the Eden Slack app, including features, permissions, and security requirements.
Installing the Slack Integration
Go to Settings > Integrations
Click “Add to Slack”
If you are an administrator on your Slack account, a pop will appear that says “Eden is requesting permission to access the [your company name] Slack workspace.”
If you are not an administrator, a notification will be sent to your team’s Slack administrator for approval before you can continue. Have your organization’s Slack administrator click “Allow”
A notification will appear in green at the top of your screen that says, “Linked Eden with Slack team!”
All Slack users will automatically have access to the Eden Slack app once you've completed the integration. To add Eden to your Apps, open Slack and scroll to the Apps section. Click on the plus sign and search for Eden Workplace.
Slack Commands and Notifications
Eden supports both commands in the Eden app in addition to setting up channel notifications. The following are commands you can send directly to the Eden App. You do not need to precede the command with /eden when sending directly to the Eden App. If you are submitting a request in a channel other than the Eden App, you must procede the command with /eden (i.e., /eden invite)
Objective | Slack Command | Relevant Subscription |
Create a New Ticket | <title of your request> | Internal Ticketing |
Invite a Guest | invite | Visitor Management |
Create a Desk or Drop-In Reservation | reserve | Desk Booking and/or Team Safety |
Create a Room Reservation | room | Room Scheduling |
List of Available Commands | help | All subscriptions |
The following are commands Eden Admins can use to setup notifications in a designated Slack channel. To setup these notifications, go to the relevant Slack channel and enter the command. This command and setup process will be private to the user setting up the notification.
Objective | Slack Command | What it Does | Relevant Subscription |
Ticket Notifications | /eden setup | Sends a Slack notification to a channel for each ticket created | Internal Ticketing |
New Visitor or Employee Reservation Notification | /eden setup invites | Sends a notification for each new reservation created for an employee or guest | Visitor Management and/or Team Safety |
Daily Employee Reservation Digest | /eden setup attendees | Sends a daily digest of all employees expected in the office the following day | Desk Booking |
Eden also sends the following notifications to users directly in the Eden App. These notifications can be silenced in the Eden dashboard under Settings > Notifications.
Reminders for upcoming room, desk, or team safety reservations
Host notifications when a guest arrives
Updates to tickets including new comments, when a ticket is completed, and when a new ticket is created
Delivery is available for pick up
Reminders to pick up deliveries
Additional Notes & Comments
Some organizations require the Owner to approve the integration. If your integration is not working, please check with the Slack Owner.
To remove the notification for setup attendees:
Submit the command: /eden setup attendees
Select the location currently setup
Click “Stop Notifications”