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Engagement Surveys
Setting Up An Engagement Survey
Setting Up An Engagement Survey
Learn how to set up an engagement survey
Eden avatar
Written by Eden
Updated over a week ago

In this article we will cover how to set up an engagement survey in Eden, including instructions for getting started, details on the types of survey questions available for your survey, how to create and edit your survey themes and questions, and what happens when you publish a survey.

Getting Started

Engagement Surveys can be configured by Super Admins or Engagement Survey Admins. To get started, select Engagement Surveys on the navigation panel and select “New Engagement Survey.”

During the setup process, you will be able to configure the following settings:

  1. Survey Name

  2. Survey Participants

    1. Company Wide: all employees with an Eden account will be surveyed

    2. Select Employees: select employees with an Eden account will be surveyed

  3. Configure Survey Questions

    1. Eden Template: start with a list of curated, research-backed questions

    2. Reuse Questions: use questions from past surveys implemented through Eden. This option is only available after completing your first survey

    3. Create New Questions: create a survey from scratch

  4. Reporting Confidentiality

    1. Confidential: confidential surveys allow teams to report on attributes like department, manager, and tenure

    2. Anonymous: anonymous surveys are fully confidential and do not allow reporting on attributes like department, manager, and tenure

  5. Survey Schedule

    1. Indicate the date range during which your survey is open for responses. The survey will close at 11:59pm of the timezone in your survey settings on the final day of your survey date range.

  6. Notifications

    1. Customize the notification when your survey opens

    2. Customize the welcome message on the first page of survey

  7. Review your settings and publish

Themes & Types of Survey Questions

Eden surveys are constructed with a Theme and related Survey Question. A Theme is the topic that is relevant for your questions –– this will help your team identify areas of strength and areas of focus within your organization. Eden’s template survey includes 16 core Themes:

  1. Advancement & Retention

  2. Collaboration

  3. Communication

  4. Company Values

  5. Culture

  6. Inclusion

  7. Decision Making

  8. Commitment

  9. Engagement

  10. Innovation

  11. Leadership

  12. Learning & Development

  13. Management

  14. Recognition

  15. Wellness

  16. Open-Ended Comments

Today Eden supports two types of survey questions:

  1. Agreement Scale

  2. Free Text

An Agreement Scale question is a 5-point, Likert scale question type. Agreement Scale questions have the following answer choices:

  • Strongly Agree

  • Agree

  • Neutral

  • Disagree

  • Strongly Disagree

When configuring the survey, Admins can indicate if optional comments can be added to an agreement scale response. The answer choices cannot be customized today, however this is something we are considering expanding on in the future.

Free Text questions are open-ended questions with text-based responses.

Creating & Editing Survey Questions

There are three options when creating your survey questions:

  1. Eden Template: start with a list of curated, research-backed questions

  2. Reuse Questions: use questions from past surveys implemented through Eden. This option is only available after completing your first survey cycle

  3. Create New Questions: create a survey from scratch

Once you’ve selected your preferred starting point, you will have the option to edit the survey, including re-organizing questions, modifying Theme names, and deleting questions or sections. Each section has the following components:

  1. Add Theme: name the section with a Theme. Common Themes are topics like Motivation, Leadership, and Wellness. Alternatively, use the Eden Template to pre-populate Themes and related questions.

  2. Add New Question: Select the type of question to add to your survey

  3. Question: Add your survey question for either. Agreement Scale questions are commonly a statement, such as “I am proud to work for Acme.” Free Text questions can be either a question (i.e., “What is one priority leadership should consider to improve our company's culture?”) or a request (i.e., “List 3 things you think our team can improve.”)

  4. Add New Section: Create a new section, which will require a new Theme and related questions. Each section will be individually displayed when someone is completing the survey.

Publishing Your Survey

You will have the option to review your settings before publishing your survey. You can also save the survey as a draft and return to publish later. Once your survey is published, you will be unable to edit any of the settings.

Draft surveys are accessible on the Engagement Surveys tab and can be edited until they are published.

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