Eden

Submitting a ticket on the dashboard allows users to provide more information about the ticket. Users can add a description, a location, and attachments on the dashboard. 

Log in to your <a href="http://www.customers.eden.io/" rel="nofollow noopener noreferrer" target="_blank">Eden account</a>

Select the board you want to submit the ticket to

1. Category: Select a category from the dropdown
2. Title: The title field automatically populates once you select a category. Feel free to rename the title to anything you would like!
3. Description: (Optional) 
4. Attachments: (Optional)
5. Questions: Answer the questions listed. Required questions have asterisks at the end.

1. Log in to your <a href="http://www.customers.eden.io/" rel="nofollow noopener noreferrer" target="_blank">Eden account</a>
2. Go to Tickets &gt; My Tickets
3. Click “Submit Ticket” at the top
4. Select the board you want to submit the ticket to
5. Fill out the form
   1. Category: Select a category from the dropdown
   2. Title: The title field automatically populates once you select a category. Feel free to rename the title to anything you would like!
   3. Description: (Optional) 
   4. Attachments: (Optional)
   5. Questions: Answer the questions listed. Required questions have asterisks at the end.
6. Click “Submit”

Admins can add more information to a ticket once it’s submitted.  They can add a due date, assignee, collaborators, priority, labels and more!

Instructions